These terms govern your use of MarketSnipe. By signing up, you agree to them. We've tried to write them in plain English. The legal substance is the same as a corporate version, just less painful to read.
Quick summary: We provide a tool that monitors Facebook Marketplace listings for you and sends app inbox alerts and optional device notifications when listings match your criteria. You can pay monthly or annually if you continue after the trial. You're responsible for what you do with the alerts. We're an Australian-registered business, and the Australian Consumer Law applies.
1. Who we are
MarketSnipe is the registered business name of Jonathan Palacio trading as MarketSnipe (ABN 75 692 080 724), an individual/sole trader registered in Australia. Our main business location is Queensland 4064, Australia. References to "we," "us," and "our" mean Jonathan Palacio trading as MarketSnipe. References to "you" and "your" mean the person or entity using the service.
2. The service
MarketSnipe monitors selected publicly visible listings on Facebook Marketplace on a recurring basis and sends alerts to your MarketSnipe inbox. If you enable device notifications, we may also send push notifications for new matches. MarketSnipe is an information and alerting tool only. We do not buy, sell, list, inspect, authenticate, reserve, negotiate for, or transact in any item on your behalf.
3. Your account
You must be 18 or older.
You must provide accurate sign-up information.
You're responsible for keeping your password secure.
One person, one account. Don't share credentials.
We can suspend or terminate accounts that violate these terms.
4. Pricing and payment
All prices are in Australian Dollars (AUD). As at the date above, we are not registered for GST and do not charge GST. If our GST status changes, we will update our pricing and invoices accordingly.
You can pick monthly or annual billing. Annual billing gives you 12 months for the price of 11.
Payment is processed by Stripe. We don't see or store your full card details.
Subscriptions auto-renew unless you cancel.
You can cancel any time from your billing portal. Cancellation takes effect at the end of the current billing period.
5. Free trial
New accounts get 7 days free. No card required to start.
If you don't subscribe by trial end, your scanners simply pause — you don't lose your settings.
One trial per person. Don't sign up multiple times to extend the trial.
6. Refunds
Under Australian Consumer Law, you have rights that cannot be excluded:
If the service has a major failure that we can't fix within reasonable time, you can choose a refund or replacement.
If we made false claims about the service, you may be entitled to compensation.
Beyond these statutory rights, our policy is:
Monthly subscribers: we don't offer pro-rata refunds for partial months unless required by law. Cancel any time and paid access continues until the period ends.
Annual subscribers: if you cancel within the first 30 days, email us and we'll refund the unused full months remaining after the first month.
If we discontinue the paid service: annual subscribers will receive a pro-rata refund for unused full months remaining after the service end date. Monthly subscribers will either keep access until the end of the paid month or receive a proportional credit/refund if access ends earlier.
Refunds are issued through the original Stripe payment method where possible.
Service outage: if our service is down for more than 24 hours in a billing month, email us and we'll credit you proportionally.
7. Acceptable use
You agree not to:
Use the service for any illegal purpose
Resell or sublicence the service to others
Reverse-engineer, scrape, or attempt to access our servers other than through the intended interfaces
Use the service to harass sellers, buyers, or anyone else on Facebook Marketplace
Submit search terms or alerts designed to find or facilitate illegal goods
Attempt to circumvent our rate limits, budget caps, or other technical controls
8. Third-party platforms
MarketSnipe monitors selected publicly visible listings on Facebook Marketplace. We are not affiliated with, endorsed by, or sponsored by Meta Platforms Inc. or Facebook.
We don't require your Facebook login. We don't post on your behalf. We don't message sellers automatically.
Access to third-party marketplaces can change without notice. We may pause, limit, or disable scanning if a platform changes its access rules, technical systems, or availability, or if continued scanning creates security, legal, account, or operational risk.
Your interactions with sellers, your purchase decisions, and any disputes that arise are entirely between you and the other party. MarketSnipe is a discovery tool — we surface listings, you decide what to do with them.
9. Automated matching is a guide, not a guarantee
MarketSnipe uses automated checks to estimate whether a listing is a good match for your alert criteria. This is a guide, not a guarantee:
Automated matching can be wrong. A listing may look promising and still be unsuitable, fake, damaged, unavailable, or mispriced.
We do not verify ownership, authenticity, safety, title, finance owing, stolen-goods status, warranty status, seller identity, or whether an item is legal to buy or resell.
Always verify in person before buying anything significant.
We are not responsible for purchases you make based on our alerts.
10. Service availability
We aim to provide a reliable service, but we do not guarantee uninterrupted scanning, alerts, or availability. The service may be unavailable or degraded for:
Changes by Facebook that temporarily break our scanner
Third-party platform access restrictions, login challenges, checkpoints, rate limits, account reviews, or other access issues
11. Liability
Our total liability to you, for anything related to the service, is capped at the amount you paid us in the 12 months prior to the claim. This cap doesn't apply where excluded by Australian Consumer Law.
We're not liable for indirect or consequential losses (lost profits, missed opportunities, etc.) arising from the service.
12. Intellectual property
The MarketSnipe service, including its code, design, alert logic and internal systems, is our intellectual property. You get a non-exclusive, non-transferable licence to use it while you're a paying customer (or trialling).
The data you put into the service (your alerts, your settings) belongs to you. We process it to provide the service, that's all.
13. Termination
You can cancel any time from the billing portal. Your access ends at the end of your current period.
We can terminate accounts with notice for breach of these terms. We can terminate immediately and without notice for serious breaches (fraud, illegal activity, abuse of other users or our staff).
14. Changes to these terms
We may update these terms. Material changes will be emailed to you with at least 14 days' notice. Continued use after the notice period means you accept the new terms.
15. Governing law
These terms are governed by the laws of Queensland, Australia and applicable Commonwealth laws. Disputes will be heard in Australian courts.